Shipping Information

Australian Delivery

We are an Australian based company and ALL orders to Australian addresses are delivered for FREE.

If your order is over $99 it will automatically be upgraded to free express shipping at checkout.

Processing times: Orders placed by 2pm AEST Monday – Friday will be dispatched on the same day. Orders placed after this time will dispatch the following business day.

All orders are dispatched from our warehouse in Adelaide, South Australia using Australia Post parcel and express/star track service. 

Express shipping is available on Australian orders under $99 for a flat fee of $5.00. Orders over $99 will automatically be upgraded to free express delivery.

Australian Delivery Rates:

  • Regular Delivery on all Australian orders FREE
  • Express Delivery on orders over $99 - FREE
  • Express Delivery on orders under $99 available for $5

Transit times:

  • Regular delivery 3-6 business days
  • Express delivery 2-4 business days

*Transit times are subject to fluctuations, outside of our control. Seasonal variances (eg. Christmas) and natural disasters can impact the Australia Post delivery network.  

What happens next? Once your order is received an order confirmation email will be sent to your email address containing a tax invoice and order ID number.

Orders are dispatched Monday - Friday (same day for orders placed by 2pm AEST). When your order ships from our warehouse Express Fulfillment, you will receive another email containing your tracking ID and a link to view the progress of your parcel. 
Your order will arrive with a packing slip (no prices displayed) which will also contain details for exchange and returns.

International Delivery

We ship our bamboo clothing worldwide! When visiting our website from outside of Australia the site will automatically detect your location and display pricing in your local currency. To shop in your local currency, select your currency from the drop down menu in the footer of the website.

Orders are dispatched daily from our base in Adelaide, Australia.

All our international orders shipped to countries outside of Australia our mailed with DHL Express, which provide fast trackable international shipping.

When you place your order you'll receive a shipping confirmation email containing a tax invoice and order ID. This will be followed by a dispatch notice from our warehouse partner Express Fulfillment containing a trackable link for your parcel.

International Delivery Rates:

 USA FREE on orders over $80
$15 for orders under $80
New Zealand FREE on orders over $150
$15 for orders under $150
UK $10 on orders over $150
$15 on orders under $150 
Europe $10 on orders over $150
$15 on orders under $150 
Canada $10 on orders over $150
$15 on orders under $150 


Transit times with DHL express range from 2-4 business days. 

We do not cover any customs, duties or taxes related to the delivery or import of parcels outside of Australia. 
To return or exchange any of your bamboo clothing, please get in touch with us.
 
You can contact us at any time if you have any queries.